Privacy Policy

This statement explains how Renewe Group Oy (Business ID 3014659–6) processes your personal data. By using our services, our websites (renewe.fi) or by contacting us, you agree that we process your personal data in accordance with this privacy statement.

Registrar

Renewe Group Oy
info@renewe.fi
010 660 3030

What information do we collect?

Customers

Name and contact information (first and last name, address, telephone number, email address)
Basic information (date of birth, customer number, language of service)
Customer information (order history, communications, customer relationship management)
Order and billing information
Marketing-related consents and prohibitions
Information generated when using online services (IP address, cookie information)

Job seekers

Name and contact information
Basic information (date of birth, place of residence, citizenship)
Information provided in the job application
Additional information provided in interviews
Possible referral information

Where is the data collected from?

We generally receive information from:

Directly from you via website forms
In customer service situations (phone, email, chat)
In connection with sales and installations
Through website cookies
From publicly available sources

Purposes of use of data

We may disclose information to authorities to fulfill legal obligations
We use reliable service providers (e.g. payment processing, installation, marketing)
Service providers only process data in accordance with our instructions.
Data may only be transferred outside the EU/EEA if an adequate level of data protection has been ensured.

Data retention and protection

We only retain information for as long as necessary.
Customer data is retained for the duration of the customer relationship and thereafter in accordance with statutory obligations.
Job applications are retained throughout the recruitment process and for one year after its completion.
The data is protected by appropriate technical and organizational measures.
Access to the information is only available to those who need it to perform their job duties.

Your rights

You have the right to:

Get access to your own data
Request correction or deletion of your information
Object to the processing of your data
Request restriction of processing of your data
Transfer your data from one system to another
Withdraw your marketing consent

Use of cookies

We use cookies and other similar technologies on our website:

Essential cookies to ensure the functioning of the site
Analytics cookies for analyzing visitor data
Marketing cookies to enable targeted advertising

You can manage your cookie settings in your browser settings or in the cookie manager on our website.

Changes to the privacy policy

We reserve the right to change this privacy policy. We will notify you of any significant changes on our website. This privacy policy was last updated on 01.01.2025.

Contacts

If you have any questions about the processing of your personal data or would like to make changes, please contact:

Renewe Group Oy
info@renewe.fi
010 660 3030
Konepajankuja 1
00510 Helsinki
Open weekdays 8–16